We always advise to book at least two to three weeks prior to your desired date just to ensure availability of the date and to allow for proper staffing. About a week prior to the event we will require the first and last names of each guest and what services they would like to have so that we can schedule everyone in!

Payment / Cancellation / Rescheduling

All events will require an initial deposit of the booking fee at the time of confirmation in order to hold the requested date. The initial deposit is 100% refundable if the event is cancelled no less than ten [10] days in advance of the scheduled party date. Cancellation of the event less than ten  [10] days in advance will forfeit the deposit in the full amount. Service can be paid for individually at the time of the event and are subject to a 18% gratuity charged as well as applicable taxes. Cancellation of any individual appointment with less than 48 hours notice will incur a 100% charge of the services cancelled on the credit card that is on file. There are no exceptions.

Guest Changes

We will do our utmost to accommodate any additional guests or services for your event. Any changes to services that result in a decrease in price from the original booking, with less than 48 hours notice, will result in full charge of the original service booked.

Arrival Time

We ask that all groups arrive approximately 10 minutes before their scheduled service. Late arrivals may result in an adjustment to your services however, the full service fee with be applied.